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UGP website development.

United Gas & Power (UGP) is a Yorkshire-based business energy supplier providing 100% renewable energy to businesses across the UK. With customer service at the heart of its proposition, UGP needed a website that better reflected its brand, supported growth and made it easier for prospects and customers to engage.

Client

United Power & Gas

Services

The brief.

UGP’s existing website was dated and no longer presenting the right impression of the business. We worked with the team to plan, design and build a new lead-generating website with three clear objectives: deliver sales leads, provide better customer support and help attract great people to join the business.

The project was also timed alongside UGP’s move to HubSpot, so it was important that the website could integrate with the CRM and support a more effective sales process. The site needed to capture high-quality enquiry data, improve user journeys and give the internal team simple tools to manage content through WordPress.

UGP on Laptop Screen
UGP website front-end design
UGP website internal pages
united gas and power

The outcome.

We delivered a feature-rich B2B website built around clear conversion journeys, engaging design and practical functionality. This included an intuitive get a quote tool, HubSpot form integration, live chat, a customer support area, mega menu navigation and a carbon calculator that helped reinforce UGP’s renewable energy messaging.

The new website gave UGP a stronger digital presence and a more effective platform for lead generation, customer support and recruitment. In the first month, inbound sales increased by 400%, while average time on site doubled. Within six months, new visitor organic traffic had also increased by 34%, showing the value of a website built around both performance and user experience.

This is a project that we should all be truly proud of. The new site is one that isn’t simply much better than our old site, it stands above many of our much larger competitors and makes a great impression in a competitive market where differentiation is hard to establish. The results speak for themselves – a 4x uplift on inbound sales within the first month of launch!

JC

Head of Marketing, United Power & Gas

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